MeridianPhones.co.uk

The Nortel Meridian Option M2008 is a fully programmable feature phone for your Nortel telephone System. The Meridian Option M2008 has eight programmable keys, providing one-touch access to single or multiple lines, along with a broad range of time saving features.

Specially designed to meet the needs of the call centre, the M2216 features its own built in display to provide vital information about incoming calls. It has two headset sockets - one for the agent and, if required, another to allow a supervisor to listen in while training new agents.

There's also the option to connect a PC to run powerful CAI applications supported by Meridian Call Centres. These associate computer records and scripts with incoming calls and display them at the agent's workstation. The agent knows in advance who is calling and has all the information to hand to deal with any business arising from the call.

Features The digital telephone designed specifically for the call centre environment
16 Programmable line/feature keys
Dual handset/headsets jacks
Built-in Display for call related statistics

Along with these basic features it has a speaker (that will allow the user to perform certain functions without lifting the handset), conference calls of up to six callers, and a set of speed dial keys.

Along with these basic features it has a speaker (that will allow the user to perform certain functions without lifting the handset), conference calls of up to six callers, and a set of speed dial keys.

• Message waiting lamp
• Handsfree
• On-Hook Dialing
• Group Listening
• Speaker/Mute Indicator
• Message Waiting Indicator
• Headset Socket
• Wall Mount Capability
• 2 x 24 Character Display
• 7 configurable Feature Keys
• Volume Control Bar for: Ringing Tone Buzz Tone Speaker Handset/Headset
• Handsfree/Group Listening