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Meridian Headsets

For headset compatibilities please see PDFs: Download Information A-M   Download Information M-Z

We offer a wide range of Meridian headset products specifically designed for comfort and the all-day use in a call centre or office environment. Meridian headset wearers can easily take notes or work at a computer at the same time they talk on the phone. There's also a slender voice tube that extends and pivots, allowing the optimum position for speech clarity. If it becomes necessary for wearers to leave their desks, they can simply use the quick disconnect feature without removing the headset.

What is quick disconnect?

Quick disconnect allows you to leave your desk at any time, to retrieve files or converse with a colleague, keeping your caller on hold until you return.

What is Noise Cancelling?

Noise Cancelling eliminates up to 75% of background noise (up to 92% on the Encore style) - ideal for noisy environments!

Here is a Health and Productivity PDF explaining the benefits of headsets. Download Information Health.

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Wearing a headset significantly reduces muscle strain. Meridian headset users can keep a more natural posture when working at a desk or keyboard, and thus experience significantly less muscle tension than handset users.

The graphs below indicate just how much muscle relief is reduced through headset wear when performing each task.

headset wearing improvement graph

Researchers at Surrey University found that 50% of office workers in their study suffered from neck pain and 31% suffered from lower back pain. All participants were using the phone for a minimum of two hours a day. Surprisingly, 65% of participants also said they suffered from headaches sometimes or frequently.

headset wearing results

In recent years there has been a significant increase in health complaints in the lower arm, shoulder and neck, which is now as common as back pain. While 'Phone Neck' - caused by the phone being gripped between the head and shoulders leaving both hands free to use the computer or take notes - is a common complaint amongst telephone and mobile phone users, until now there has been little scientific research into this condition.

This detailed two month study analysed the postures adopted to use the telephone. All participants used the phone and computer simultaneously during their work. In a cross-over study, each participant was monitored during a four week period using the traditional telephone handset (control condition) and four weeks with a Plantronics headset (intervention condition). Nearly two thirds of respondents said they rarely or never had a headache when using the Plantronics headset. In addition, the research found that using a Plantronics headset reduced neck pains by 31%, lower back pain by 16% and upper back pain by 9%. Headaches were reduced by 27% when a headset was used.

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