MeridianPhones.co.uk

Agent Buddy Switch: Side-by-side training is a key ingredient of any call centre training programme. This has just got easier with the introduction of a small headset adaptor. The Agent Buddy Training Switch makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation.

• Dual control with 2 mute buttons
• Listen-in only or train/take over call
• Works with wired or wireless headsets or a mix
• Compact for storage when not in use
• Use with Agent, Plantronics, Jabra and Sennheiser headsets
• Works with most makes of telephones

Agent Amplifier: The agent Amplier is compatible with all agent, GN Netcom, Plantronics and Sennheiser headsets and all major business phone systems due to its system setting switch. Total peace of mind - the agent Amplier comes with a 2 year repair/replace warranty, is RoHS compliant and CE approved. The agent Amplier delivers superb clarity of sound, together with a wealth of features to make your working life easier. The headset/handset switch gives you the exibility to choose how you want to receive a call at the touch of a button, while the quick disconnect allows you to move away from the telephone without disconnecting the call or removing your headset. The mute button allows you to confer with colleagues, ensuring that your caller cannot hear you. The agent Amplier is compatible with all agent, GN Netcom, Plantronics and Sennheiser headsets and all major business phone systems due to its system setting switch. Total peace of mind - the agent Amplier comes with a 2 year repair/replace warranty, is RoHS compliant and CE approved.

• Handset/headset switch
• Transmit and receive volume controls
• Mute button with LED indicator
• Compatible with all agent headset range
• Compatible with all major business phone systems
• Acoustic shock protected
• RoHS compliant
• 2 year warranty
• CE approved

Details: Optional accessory for CA40, A22 & CS60 Small, compact and discrete. Fast operation. When CA40 or A22 is used with the lifter unit, the user is alerted to an incoming call by two methods: 1. Audible tone in the headset 2. Ringing tone from the remote pack (CA40) or from the telephone (A22) A small microphone is integrated within the unit which picks up the ringing sound. A notification signal is transmitted to the remote pack (CA40) and the headset (CA40 & A22). When this occurs, pressing the activation button on the remote pack or the handset/headset button on A22 takes the phone off hook and the call can be taken through the headset.

Agent DA30 Smart Cord: The Agent DA-30 SmartCord will connect all Agent headsets to the vast majority of telephones in common use today, using its unique 8 position slider switch which sets the phones system type, therefore eliminating compatibility issues.

• 2 year warranty
• CE approved Switch Position Matching Telephone system 1 Standard (most Common)

2 Cisco IP Phones 79xx Series 3 Ascom Office & Phillips 4 Japanese Phones, NEC, Nitsuko 5 Plantronics Vista Base 6 Avaya IP 96xx Series, Panasonic 7 Nortel Digital Phones, Avaya IP 8 Avaya Callmaster V&VI, Cisco